ABOUT US
Eileen Wilkinson
President
Eileen is instrumental in creating strategy, sales and marketing for Trilogix. With 15 years of experience in retail management, and an additional 5 years of experience in art and advertising. She attended NCC for Business Management and Interior Design.
Guy Fessenden
Chief Operating Officer
Guy has been COO of Trilogix since 2011. Previously, Fessenden was the founder and CEO of DIS Research for 17 years, forming a national technology and business consulting company. Fessenden earned his MBA from St. Johns University. He is very active with a variety of not-for-profit organizations focused on mental health.
Mark Darlington
Chief Technology Officer
Mark started his career at IBM, working as a systems engineer and then a marketing representative, specializing in mainframe-based systems. After leaving IBM, Mark became a principal at DIS Research, Ltd. Mark developed the infrastructure which enabled DIS to grow into a $100 Million nationwide systems integration company. He was also a solutions architect for CoreCommerce, a b2b software company with an innovative J2EE-based commerce suite. Mark holds BA and BS degrees from Columbia College and the Columbia School of Engineering and Applied Sciences, respectively. He is a member of the Tau Beta Pi Honorary Society of Engineers.
OUR PHILOSOPHY
The philosophy at Trilogix IT is to ensure customer satisfaction – as well as excellent communications – throughout a project, from start to finish. In all of our consulting disciplines, we follow a proven six-step engagement methodology:
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Requirements Analysis
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Solution Design
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Project Planning
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Implementation
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Solution Testing
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Documentation and Knowledge Transfer
For Ongoing managed Services Trilogix IT utilizes the ITIL (IT Infrastructure Library) framework - ITIL is the most widely accepted approach to IT service management in the world and provides a cohesive set of best practices drawn from the public and private sectors internationally.
OUR GOAL
Our goal at Trilogix IT, LLC is to optimize your IT investment . Guaranteed!